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Warranties

Our warranties, in plain English.

Every roof carries two warranties. The manufacturer covers the materials. The contractor covers the installation. What we cover and for how long.

Finishing a full roof replacement on a brick home.

Mosaic workmanship warranties

Every roof installation we do carries a minimum 10-year workmanship warranty.

  • Shingle roof replacements: 10 to 15 years. Covers our installation: flashing, fastening, ventilation, and every detail we built. You get the full 15 years when you're enrolled in our maintenance program. It transfers one time if you sell the home.
  • TPO flat roofs: 10 years of workmanship coverage, on top of the 20-year GAF material warranty on 60-mil TPO.
  • Repairs: 1 to 5 years on the work we performed, depending on the condition of the roof.

Specialty systems such as standing seam, copper, slate, tile, Brava and Duro-Last PVC get warranty terms written into the proposal for that system. You'll know the coverage before you sign.

Manufacturer warranties

Shingles, membranes and metal panels carry the manufacturer's material warranty against manufacturing defects. Architectural shingles carry a limited lifetime manufacturer warranty; the exact terms depend on the product line, and we confirm them in your proposal. Those warranties only hold up when the product is installed to the manufacturer's specifications. That's why our manufacturer certifications matter. See our certifications.

Our insurance

Mosaic Roofing Company is fully insured. Our crews are covered by general liability insurance and workers' compensation insurance, so your property is protected and our workers are covered on your roof. Certificates of insurance are available on request for property managers, HOA boards and lenders.

What workmanship warranties don't cover

  • Damage from storms, falling trees or other events. That's what homeowner's insurance is for.
  • Work done on the roof by someone else after we leave, like satellite dishes, solar or HVAC penetrations.
  • Problems caused by things outside the roof system, like clogged gutters that back up or structural movement.

Making a warranty call

Call us at (404) 260-3168. A leak on a roof we installed gets a fast response, and if it's our workmanship, we fix it at no charge. If you've bought a home with a Mosaic roof, the warranty transfers to the new owner one time. Just call and we'll look up the job.

Frequently asked questions

Does the warranty transfer if I sell my house?

Yes. Our 10 to 15-year workmanship warranty on shingle replacements is transferable one time to the next owner, which helps at resale.

Do I have to register anything?

We handle manufacturer warranty registration where it applies and give you the paperwork at the end of the job.

Does a roof repair come with a warranty?

Yes. Repair warranties run from 1 to 5 years on the work we performed, depending on the condition of the roof. We confirm the term in writing before the work starts.

Ready when you are.

Call 24/7 or request your free inspection, same-day triage, no pressure.